FAQs
1. What is SLOANE CASA?
SLOANE CASA is a design-forward home décor brand founded in 2019 by Lavanya Narvania. We offer a curated selection of eco-conscious, sophisticated furniture, lifestyle products, and accessories for modern living.
2. Where are your products made?
Our pieces are thoughtfully sourced and crafted by skilled artisans from around the world, ensuring premium quality, ethical production, and timeless design.
3. Do you ship internationally?
Yes, we offer international shipping on most products. Shipping fees and delivery times may vary based on location.
4. How long does delivery take?
Standard delivery typically takes 5–10 business days within EU. International orders may take 10–15 business days. Delivery estimates are provided at checkout.
5. Can I track my order?
Yes, once your order is dispatched, you will receive an email with a tracking link to monitor its status.
6. What is your return policy?
We accept returns within 7 days of delivery on most items. Products must be unused, in original packaging. Please refer to our Returns & Refunds page for details.
7. Are your products eco-friendly?
Absolutely. Sustainability is at the heart of SLOANE CASA. We prioritize materials and processes that are kind to the environment and aim to reduce our ecological footprint.
8. Do you offer custom pieces or bulk orders?
Yes! For custom design requests or bulk orders for hospitality or interior projects, please contact us at info@sloanecasa.com.
9. How can I contact your customer care team?
You can reach us via email at info@sloanecasa.com or through the contact form on our website. We’re happy to help!
10. How can I join the SLOANE CASA community?
Subscribe to our newsletter, follow us on Instagram, and stay connected for design inspiration, new arrivals, and exclusive offers. We’d love to have you be part of the most livable design community in the world.